Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, store, protect, and disclose personal information submitted or collected when you browse and purchase products on our website. This policy applies to all visitors, users, and customers who access our website and utilize our services. By using our website, you acknowledge and agree to the practices described in this policy.
We strictly comply with applicable United States privacy regulations, including the California Consumer Privacy Act and other local data protection laws, to ensure transparent, safe, and responsible handling of your personal data.

Information We Collect

We only collect necessary personal information to process orders and provide better customer service. The types of information we may collect include:
  • Personal Identification Information: Full name, email address, contact information, and shipping address provided during checkout or inquiry.
  • Payment Information: Billing details and payment method information required for order settlement. All payment transactions are processed through secure third-party payment gateways.
  • Website Usage Data: Anonymous browsing data including IP address, device type, browser settings, page visit duration, and navigation behavior to optimize website performance and user experience.

How We Use Your Information

All collected information is used solely for legitimate business purposes and will never be misused. We may use your personal data for the following purposes:
  • Process, confirm, ship, and follow up on your orders, ensuring accurate delivery of purchased running gear.
  • Handle after-sales requests, including return, refund, and customer support inquiries.
  • Verify user identity and secure account and transaction safety to prevent fraudulent activities.
  • Optimize website functions, product displays, and user browsing experience based on usage data.
  • Send essential service notifications, including order updates, shipping status, and after-sales processing information.

Information Sharing & Disclosure

We do not sell, trade, rent, or lease your personal information to any third parties for commercial purposes. Your personal data will only be shared with authorized third-party service providers who are essential to complete business operations, including payment processors and international logistics service providers.
All third-party partners are required to maintain strict data confidentiality and comply with relevant privacy laws. We may also disclose your information if required by legal obligations, court orders, or government regulatory requirements.

Data Security Protection

We adopt industry-standard technical and administrative security measures to protect your personal and payment information from unauthorized access, disclosure, alteration, or loss. Our website uses secure encryption protocols to protect all data transmission and storage processes.
While we implement rigorous security protection systems, no online data transmission method is completely risk-free. We strive to provide the safest shopping environment for all users within commercially acceptable limits.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us recognize returning users, record browsing preferences, analyze website traffic, and optimize service quality.
You can adjust your browser settings to accept, reject, or clear cookies at any time. Disabling partial cookies may affect some functional experiences of the website but will not hinder normal order placement and basic browsing services.

User Rights

As a user, you have the right to access, check, correct, and request the deletion of your personal information stored on our website. You may also opt out of receiving non-essential service notifications at any time.
To exercise your privacy rights, please submit your request through the official contact channel on our website. We will respond to your legitimate data requests in a timely manner in accordance with relevant laws.

Data Retention

We retain your personal information only for the duration necessary to fulfill the purposes of collection, including completing order processing, after-sales service, and compliance with legal and tax retention requirements. Personal data that is no longer needed will be securely deleted or anonymized.

Third-Party Websites

Our website may contain links to external third-party websites. This Privacy Policy only applies to our official website. We are not responsible for the privacy policies and data processing practices of external linked websites. We recommend that you review the privacy policy of each third-party site you visit.

Policy Updates

We reserve the right to update and revise this Privacy Policy at any time to adapt to service adjustments and legal requirement changes. Any policy updates will be posted on this page, and the revised version will take effect immediately upon publication. Continued use of the website after updates constitutes recognition and acceptance of the latest policy terms.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or your personal data protection, please contact us through the official contact page of our website.